FAQs

Welcome to Anya Meals! For a full list of frozen menu items, check them out right here.

All of our meals and soup stocks are made from a combination of natural and/or certified organic ingredients, suitable for babies aged 6 months + and above unless otherwise stated. 

All of our meals and soup stocks are made fresh and frozen directly after cooling to maintain its optimum quality and freshness. They are absolutely free from preservatives.

All of our meals and soup stocks are free from salt, monosodium glutamate, preservatives, colouring and additives.

There is absolutely no artificial sugar added in any of our meals and soup stocks. The natural sugars are derived from the vegetables and fruit we use.

All of our meals and soup stocks are free from dairy, eggs, nuts, crustacean and soy. Please check with your child’s paediatrician if you are unsure of your child’s allergies.

Our oatmeal porridge range is vegan and plant-based.

It depends on where you will be travelling to! Our meals and soup stocks will stay frozen in a well-insulated cooler bag or box with ice gel packs for up to six (6) hours.

As our frozen meals and soup stocks are free from preservatives, they can be kept in the freezer for up to three (3) months, but are best consumed within a (1) month upon delivery. Once more than 50% thawed, they have to be kept chilled and consumed within 24 hours.

Reheating meals

• The frozen meals tubs can be thawed overnight in the refrigerator or in a water bath.
• Reheat the meal over gentle heat in a pot till hot, or
• Steam the meal in a non-plastic bowl till hot.

Cooking with Anya Meals Chicken or Anchovy soup stocks

Please take note that our frozen soup stocks generally do not need to be diluted, as they are brewed without the use of any flavourings.

Should you choose to make a meal that requires a large quantity of water (e.g. porridge or soup), the maximum ratio should not exceed half a cup of water (approximately 100 - 115 ml) to one (1) tub of stock.

Click here to view our full list of recipes! https://www.instagram.com/explore/tags/anyamealsrecipe/

You may choose to dilute our ready made meals with breast milk or formula milk directly before serving. Do not cook with breast milk or formula milk as it will kill off all essential nutrients vital for your baby's development. 

Note: Always remember to serve food to your children at an appropriate temperature!

Once your frozen meals or soup stocks are more than 50% thawed, they have to be kept chilled and consumed within 24 hours. Please discard if the product has been left out to thaw for more than two (2) hours.

Thank you for placing your order with us! Once an order is placed, it will be confirmed once payment has been made at checkout (for Visa, Mastercard and PayPal). 

If you have chosen to make your payment by PayNow, DBS Paylah! or bank transfer, please WhatsApp us the screenshot of your SUCCESSFUL transaction payment details along with your NAME and FULL ORDER NUMBER (e.g. #1001) at +65 8458 8000 to confirm your order.

Please kindly note that payment without a screenshot will not be acknowledged.

Orders cannot be amended once payment is made at check out.

The frozen meals and stocks will be delivered to your doorstep the weekend after pre-order opens, on your choice of Saturday or Sunday from 1000 hrs onwards. 

(E.g. Pre-order opens on 1 September 2019, delivery dates will be on 7 (Sat) or 8 (Sun) September 2019)

We will not be able to advise on your delivery timing as we are not handling your deliveries. Delivery timings are subjected to the courier's route, traffic and weather conditions. 

The option of self-collection is not available due to food safety and hygiene concerns.

There is a flat rate of SGD$10 courier fee regardless of order quantity, island wide.

Unfortunately, we will have to leave your bag of frozen tubs hanging at your door if we can't get to you at the door or via phone as we have other locations to get to. We do hope to seek your understanding. Do ensure that someone will be home to store the frozen tubs into the freezer immediately.

Update: 

In view of the current Covid-19 situation, we are aiming for a contact-free handover for the safety of our delivery team and our customers. You will be notified of your delivery after it has been hung at your gate. Please ensure that someone will be home to keep the frozen tubs into the freezer as soon as possible.

Upon checkout, you will be directed to three (3) modes of payment—

1. Bank transfer, 

2. DBS Paylah! or PayNow, or 

3. Credit card (Visa or Mastercard).

Manual payment:

To confirm your order, please proceed to make payment within 24 hours to:

1. Bank Transfer: POSB SAVINGS 198-90254-3
2. DBS Paylah! Or PayNow to 8458 8000

Please send us your screenshot of the SUCCESSFUL transaction along with your name and full order number (e.g. #1001) by WhatsApp at +65 8458 8000 to confirm your order. 

Payment without a screenshot will not be acknowledged.

Your slot will automatically be forfeited if payment and screenshot has not been received within 24 hours. Thank you for your understanding!