FAQs

Welcome to Anya Meals! For a full list of frozen menu items, check them out right here.

All of our meals and soup stocks are made from a combination of natural and/or certified organic ingredients, suitable for babies aged 6 months + and above unless otherwise stated. 

All of our meals and soup stocks are made fresh and frozen directly after cooling to maintain its optimum quality and freshness. They are absolutely free from preservatives.

All of our meals and soup stocks are free from salt, monosodium glutamate, preservatives, colouring and additives.

There is absolutely no added sugar in any of our meals and soup stocks. The natural sugars are derived from the vegetables and fruit we use.

All of our meals and soup stocks are free from dairy, eggs, nuts, peanuts, wheat, crustacean shellfish and soy. Please check with your child’s paediatrician if you are unsure of your child’s allergies.

Our Vegan broth and oatmeal porridge range are vegan and plant-based.

Our meals and stocks are made with the freshest ingredients weekly, then frozen immediately after cooling to keep them at their optimum quality and preserve their necessary nutrients. 

As our frozen meals and soup stocks are free from preservatives, they can be kept in the freezer for up to three (3) months, but are best consumed within a (1) month upon delivery. Once more than 50% thawed, they have to be kept chilled and consumed within 24 hours.

Reheating meals

• The frozen meals tubs can be thawed overnight in the refrigerator or in a water bath.
• Reheat the meal over gentle heat in a pot till hot, or
• Steam the meal in a non-plastic bowl till hot.

Cooking with Anya Meals Broth & Stocks

Please take note that our frozen broth and stocks generally do not need to be diluted, as they are brewed without the use of any flavourings.

Should you choose to make a meal that requires a large quantity of water (e.g. porridge or soup), the maximum ratio should not exceed half a cup of water (approximately 100 - 115 ml) to one (1) small tub of stock.

Click here to view our full list of recipes! https://www.instagram.com/explore/tags/anyamealsrecipe/

You may choose to dilute our ready made meals with breast milk or formula milk directly before serving. Do not cook with breast milk or formula milk as it will kill off all essential nutrients vital for your baby's development. 

Note: Always remember to serve food to your children at an appropriate temperature!

It depends on where you will be travelling to! Our meals and soup stocks will stay frozen in a well-insulated cooler bag or box with ice gel packs for up to six (6) hours.

Once your frozen meals or soup stocks are more than 50% thawed, they have to be kept chilled and consumed within 24 hours. Please discard if the product has been left out to thaw for more than two (2) hours.

Thank you for placing your order with us! Once an order is placed, it will be confirmed once payment has been made at checkout (for Visa and Mastercard). 

If you have chosen to make your payment by PayNow, DBS Paylah! or bank transfer, please WhatsApp us the screenshot of your SUCCESSFUL transaction payment details along with your NAME and FULL ORDER NUMBER (e.g. #1001) at +65 8458 8000 to confirm your order.

Please kindly note:

• Payment without a screenshot will not be acknowledged.
• Orders without payment within 24 hours will be void.

Do contact us at 8458 8000 if you would like to amend your order. All items are subjected to availability.

The frozen meals and stocks will be delivered to your doorstep the weekend after pre-order opens, on your choice of Saturday or Sunday from 1000 hrs onwards. 

(E.g. Pre-order opens on 1 September 2019, delivery dates will be on 7 (Sat) or 8 (Sun) September 2019)

We will not be able to advise on your delivery timing as we are not handling your deliveries. Delivery timings are subjected to the volume of deliveries, courier's route, traffic and weather conditions. 

The option of self-collection is not available due to food safety and hygiene concerns.

There is a flat rate of SGD$10 courier fee regardless of order quantity, island wide.

Unfortunately, we will have to leave your bag of frozen tubs hanging at your door if we can't get to you at the door or via phone as we have other locations to get to. We do hope to seek your understanding. Do ensure that someone will be home to store the frozen tubs into the freezer immediately.

Please note: 

In the event where our delivery team is informed that 

1) no one is home, or

2) you are uncontactable

after they have already arrived at your place of residence, there will be an additional charge of SGD$10 for redelivery. Alternatively, we may offer a refund for your order excluding delivery fee.

Upon checkout, you will be directed to three (3) modes of payment—

1. Bank transfer, 

2. DBS Paylah! or PayNow, or 

3. Credit card (Visa or Mastercard).

Manual payment:

To confirm your order, please proceed to make payment within 24 hours to:

1. Bank Transfer: POSB SAVINGS 198-90254-3
2. DBS Paylah! Or PayNow to 8458 8000

Please send us your screenshot of the SUCCESSFUL transaction along with your name and full order number (e.g. #1001) by WhatsApp at +65 8458 8000 to confirm your order. 

Payment without a screenshot will not be acknowledged.

Your slot will automatically be forfeited if payment and screenshot has not been received within 24 hours. Thank you for your understanding!